Ability to resolve and communicate findings on department-related policy level research questions from the electronic enrollment team members as well as related business units (internal and external customers), including interaction with all levels of employees and management. Participate in the development and testing of new electronic enrollment processes, system enhancements and products. • Act as a primary resource for policy level issues and procedures for the electronic enrollments. • Review pending or rejected electronic applications to determine cause of error or file discrepancy. • Determine whether application needs to be reviewed by Underwriting or moved to a finalized status. • Review accuracy of...read more

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