SUMMARY Under minimal supervision, responsible for designing and delivering software application and service training to customers and employees. Provides training courses to customers and employees who are undergoing a product installation/conversion, as well as, those who request continuing education. Training courses and workshops are conducted either at a customer's location, via internet based or other eLearning means, or at a JHA location. ESSENTIAL FUNCTIONS Designs and delivers software and service training courses or workshops. Creates, designs, and customizes training materials and procedures for each customer situation, and may consult with the customer for appropriate customization. Arranges and/or...read more

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