Hi my name is Layla.
My specialty is working with a unique group of individuals trying to manage their extreme clutter or hoarding issues. I want to make it clear from the start I’m not offering cleaning service. In my opinion cleaning services by individuals or company entails that someone is going to come in to your home and decide for themselves or through company policies what is trash and what is not and how things should be organized. THIS IS NOT THE SERVICE I PROVIDE.
The following is a detailed description of the service I provide:
Given what I believe is a unique understanding of people with clutter or hoarding issues, I have developed a system of organizing that eases anxiety NOT increase or create anxiety/stress.
I do not charge a penny nor do I set a time limit for my first visit to a client’s home. The only agenda for this visit is to make sure the client feels secure in what my intention are and are not weather that take 30 minutes or 3 hours. The first part of the visit is learning what the client’s end goals are, if there are any time requirements that must be met and where the anxiety starts when attempting to de clutter on their own. As I start to understand what, when and where the anxiety is coming from I can create multiple ideas to accomplish the anxiety causing task in other ways that ether lessen or don’t cause any anxiety. With trial and error we find a way that works best for each individual. Over the years I have fine-tuned my ability to think outside the box. Once I am confident the client feels safe with me touching and moving there thing around and through our one on one brainstorming on which technics to try first. We will schedule the next visit
As a rule my visits are no more than 2 days apart. The higher the anxiety experience by the client the slower the overall process is going to be. The first 8 to 10 visits my only be 2 or 3 hours long. Once the client is confident that I’m not going to bush, bully or badger them to continue through the anxiety the longer the visits last. I have found having 2 or 3 small visit per day works well in the beginning.
My second visit I bring 5 to 10 big plastic buckets for sorting items. I start wherever the client feels most comfortable starting. I prefer the client to be there when I get started sorting for several reasons.
1. If I have any questions as to what bucket an item should be sorted into you will be there to ask instead of setting it to the side. I understand organization is a very personal thing, what I might classify as a book you may classify as kitchen stuff because it has recipes in it.
2. It also gives me the opportunity to get to know you, which is essential to be able to recognize how you are feeling throughout this process and to be able to adjust myself accordingly. Whether I need to speed up or slow down or if you are needing a 10 minute break to talk about the next section of the room that may have heavier emotional significance than what I've sorted so far.
As far as price goes I charge $12.00 an hour. For your security as well as mine together we will come up with a way to track my time accurately. For example when I arrive I text you "I'm starting" you text me "ok" same thing for any breaks I take or when I have finished for the day. That way we both have an exact record of my time. Unfortunately due to a few bad experiences I have had I require that I am paid in 5 hour increments. I understand and am sorry for inconvenience this may cause.
I am available Monday – Sunday any time day or night. I am willing to work whenever it is convenient for you. If you're a night person we can sort/organize till day light same goes if you're a morning person we can sort/organize till dark.
Please call or text if you have any questions or would like to set up an appointment. Layla @ 850-363-1951