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(Click image for full size) Name: Martina Warren Nationality: German Place of residence: South Africa Date birth: 24 December 1966 Married Status: Divorced Dependents: None Address:Katy,Houston TX 77449 Mobile; 714-204-2573 Email: rsatina2000@yahoo.de Accomplishments: � Developed a wide range of retail and interpersonal skills and knowledge. � Improved customer relations, ordering, and inventory at a successful outlet. � Able to organize staff duties, stock control, as well as data capture. � Fluent in German, and English (read, write, and speak). Hold STCW95 certification. Capabilities: � Excellent front line people skills, able to show patience and focus under pressure, in a variety of situations � Able to utilize effective client service skills and experience, to ensure a high level of satisfaction. � Fully computer literate, Ability to work on own initiative, or as an effective team member, balancing client needs with company requirements and policy. Synopsis: Currently seeking employment after, a long period as a house wife. Prior to, and during my marriage, I distinguished myself in the retail field, starting with no experience and progressing to a senior retail sales position. During my marriage I was required to arrange several very auspicious functions for my ex husband�s company. These covered everything from exclusive cocktail parties, to braai�s, weddings, and company marketing and social functions. During this time I gained very valuable experience in PR, management, and sales and marketing, these substantially improved my organizational, interpersonal and leadership skills. I used these new gained skills to supplement my income after my divorce, doing similar part time work for friends, and colleagues. This combined with my previous retail sales experience; outgoing character and pleasant demeanor make me an ideal candidate for any position requiring good communication and focus on client/customer needs. I have a very strong leaning towards retail sales, client /customer relations, and marketing. Experience: 2003 - 2005 Self Employed - Private function organizer. � Implemented and developed various functions, to satisfy client needs. � Managed diverse staff teams to compliment, and service relative functions to a high standard. � Skills include function layout, flower arrangements, entertainment, catering, and client & guest relations. 2003 � 2005 Coffee Connection � Position: Maitre � de (see attached) I work at the above coffee shop after my normal self employed business hours. 2000 � 2003 Millwood Jewelers � Position: Sales Manageress. (see attached ref) 1997-1999 - Baldinger Jewelers - Position: Senior Sales Assistant (see attached) � Provided high standard of customer service. � Stock control, display, cash handling, and till operation. Education: Senior Certificate � Germany, Hamburg
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