Position description As a principal Salesforce.com liaison between the business and technology, ongoing duties will include: Interact with the business process owners to translate business requirements into technical requirements, ensure the resulting technology is delivered, accurately, on time and on budget. Analyze and resolve SFDC program issues and monitor data quality. Engagement in the daily operation of SFDC related to responding to problems and incidents. Break/fix activities and unit testing. Establish and lead the global SFDC Train-the-Trainer program; maintain training curriculum and schedules Evaluate effectiveness of SFDC training programs and identify training needs for all sales...read more

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