POSITION SUMMARY Oversees the design, implementation and evaluation of quality improvement related initiatives. This position is responsible for the development of targeted interventions related to HEDIS performance improvement. These targets include member and provider outreach to improve care/service. Responsible to develop and implement MHI medical record pursuit strategies, processes and over see their operations in collaboration with the HEDIS Operations team. DUTIES AND RESPONSIBILITIES •Functions as key lead for QI Interventions including qualitative analysis, reporting, and development of program materials, templates or policies. Provides on-going support to Plans to manage and maintain the integrity of established programs/processes...read more

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