DBA Manager Responsibilities · Manage Oracle and SQL Server DBA teams, including Offshore, operating in a 24x7 environment in accordance with all service level agreements and customer expectations. · Monitor project budgets, delivery schedules and resources. · Lead team in proper escalation of internal tickets to both vendors and internal technical & service delivery team members supporting specific functions and technologies. · Ensure team is conducting proper ticketing, documentation, process adherence, etc. · Provide the correct team support - detailed investigative and analytical information - when problems occur. · Plan, coordinate and execute change management processes · Balance staff workload and identify gaps in technical capabilities so they can be...read more

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