Responsibilities • Develops and manages campaign reporting analysis to understand key business behaviors. • Ensures the development and implementation of infrastructure and process enhancements to improve reporting and analytical capabilities and leverage performance concerning predictive modeling and segmentation. • Consults business users to ensure that analytical solutions are tailored to business needs and will support or result in actionable customer strategies. • Performs internal stakeholder management and manages external vendor relationships as necessary. • Tracks and reports on budget for assigned programs. Competencies • ServiceMaster Commitment • Customer Orientation/Positive Impact • Results Orientation/Sense of Urgency • Change Mastery • Relationship Building/Sensitivity • Problem Solving and Decision Making • Initiative...read more

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