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Technical Specialist - Warewash & Laundry Dispensers

Overview

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City:Hartford
Zip:06132

Description

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Sealed Air Corporation creates a world that feels, tastes and works better. In 2012, the Company generated revenue of approximately $7.6 billion by helping our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions, Bubble Wrap® brand cushioning and Diversey™ cleaning and hygiene solutions, ensures a safer and less wasteful food supply chain, protects valuable goods shipped around the world, and improves health through clean environments. Sealed Air has approximately 25,000 employees who serve customers in 175 countries. To learn more, visit www.sealedair.com.

OVERVIEW/SUMMARY OF THE POSITION

This position will be responsible for all contracted service obligation including, but not limited to: Industrial Laundry, Industrial Warewash, Industrial Housekeeping, Industrial Food Safety and Sanitation Audit completion, training of customers on products and equipment, servicing of chemical dilution equipment, driving sales within the accounts by providing an inventory and suggested order at each visit, internal reporting and administrative duties, service call response and completion per contracted requirements, and building and maintaining customer relationships for a territory of stores. This position requires detail administrative documentation including, but not limited to: Quarterly, Monthly, Weekly and Daily Reports, Performance Reports, Food Safety Audits, Service Call Closure reports, NSO/project updates and completion reports. This position uses emerging electronic technology for communication, reporting and auditing. This position services and trains on emerging platform technology for chemical dispensing.




* Meet contractual customer service level agreements. Train customers on product applications through demonstration. Provide inventory management for the end user. Identify sales opportunities within accounts. Utilize service observations to drive sales driven solutions. Implement and train on new products. Penetrate existing accounts by range selling and add on sales in departments using competitor programs.
* Maintain dispensing platforms- Responsible for ensuring our chemical dispensers are functional and comply with account standards through preventative maintenance. Respond to all service calls per SOP.
* Achieve customer service objectives related to audit consistency and alignment with the FDA Food Code, and ensure dilutions are to standard. Also reinforce chemical safety guidelines.



BASIC QUALIFICATIONS

* High School Diploma or equivalent required
* 2 years in servicing warewash and laundry dispensing equipment

ADDITIONAL QUALIFICATIONS

* Bachelor's degree in Environmental Health, Environmental Science, Biology, Life Sciences or Food Science preferred
* Possess a valid drivers license with a good driving record
* Professional attitude and be self motivated/directed
* Time management, communication skills, decision making, interpersonal, computer and organizational skills
* Computer technology experience – Email, Excel, Word, Google Apps, Cell Apps, SMS, iMAP
* Ability to travel overnight
* Ability to work cross functionally to achieve company goals
* Commercial or Industrial Laundry troubleshooting, dispensing, installation and programming
* Experience in Laundry, housekeeping or dish care (Warewash) or other Jan/San related experience
* Technical equipment maintenance
* Registered Sanitarian or the ability to become a Registered Sanitarian within a year


**SEALED AIR IS AN EQUAL OPPORTUNITY EMPLOYER****M/F/D/V THAT VALUES A DIVERSE WORKPLACE**


*Date:* 2013-12-23



*Country:* US



*State:* CT



*City:* Hartford



*Postal Code:* 06101



*Category:*



*Job Type:*

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