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Qualified Professional Manager

Overview

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Contact:TIffany Stewart
Phone:913-281-8695
City:Kansas City Ks
Zip:66101
Compensation:based on experience

Description

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  1. Monitor the quality of service delivery to include assisting with monthly reviews and Quality Assurance Reports;

  2. Make suggestions to the Executive Administrator and/or Administrator for improvement of quality of service provision;

  3. Service a typical number of customers; 

  4. Coordinate the delivery of services among multiple providers;

  5. Ensure that the necessary services are provided to allow customers to obtain their goals; 

  6. Conduct and facilitate regularly scheduled team meetings; 

  7. Develop and monitor a comprehensive coordinated service delivery system and balance the customer’s needs/desires with community resources; 

  8. Assess the customer’s progress and continued appropriateness of services;

  9. Initiate the Quality Assurance Program for home/community-based services; 

  10. Be available for crisis intervention and consultation;

  11. Monitor service amounts so that customers do not exceed the established maximums; 

  12. Participate in writing of grants, request for proposals, and fee-for-service agreements; 

  13. Coordinate on-going professional development for On-Site Staff; 

  14. Conduct educational and/or training programs when required, to include attending and participating on various boards and/or committees; 

  15. Assist with implementation, collection, and interpretation of various surveys and data; 

  16. Ensure invoicing, reports, and other required documents are completed and/or available in a timely manner; 

  17. Participate in developing customers’ Individual Support Plan (ISP); 

  18. Must be present in the office on paydays to address issues associated with payroll

  19. Other duties as required by the Executive Administrator and/or Administrator.

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