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Our client, a well-established bank is looking for 6 talented Collection Agents to join their team.
Duration: 18 months with the possibility of extension
Work Location: Montreal, QC
- Perform Outbound collections call to clients regarding past due invoices/statements (early stage delinquency, courtesy calls)
- Answer incoming calls from clients regarding past due invoices/statements
- Reduce client delinquency
- Perform other related Customer Service responsibilities as required
- Minimum of 2 years experience in Collections or Customer Service (call center or retail environment)
- College degree or equivalent working experience
- Knowledge of Microsoft Office
- Customer Service Oriented
- Excellent Communication skills
- Outstanding command of French and English language
- Fast learner
- Sale acumen
- Comfortable learning new software
The schedules/hours offered are:
-2 nights (Monday - Tuesday) or (Wednesday - Thursday) 4-10 and Saturday 8-4: 19h/week
-3 nights (TBD) 4-10 and Saturdays 8-4: 24.75h/week
-Regular schedule 4-10 Monday to Thursday and Saturday 8-4: 30.5h/week
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !
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