Participate in provider contracting activities & interact directly with providers to improve communication and minimize contract implementation issues/errors. Developcommunicateimplement and maintain production and quality standards. Act as health plan interface on software product upgrades/implementations which affect contract implementation. Assess state changes in reimbursement and/or benefits and request appropriate changes to configuration to correctly & timely implement these changes. Act as the health plan interface with Corporate Contracting and other business owners as applicable for all.
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