WHAT YOU DO Oversee the daily operations of the café, ensuring all operations are consistent with our bookselling culture, world-class customer service focus and merchandising standards. Select, evaluate and develop café servers. Foster an environment that is both employee-centric and customer-centric. Focus on team development, maximizing sales and productivity, and providing outstanding customer service. WHAT’S REQUIRED At least two years of management experience, preferably in a food or retail environment. Strong analytical skills and knowledge of the competition to identify opportunities and drive sales. Strong interpersonal and communication skills; ability to establish focused direction and execute...read more

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