Job Purpose: Maintains guest rooms and common areas by providing housekeeping services; responding to guest and management requests; resolving complaints. Duties: * Accomplishes housekeeping human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. * Meets housekeeping operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements. * Meets housekeeping financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. * Prepares work priorities by obtaining list...read more

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