The Merchandise Processor is responsible for ensuring effective movement and management of inventory between the dock, testing, cleaning, sales floor, Product Repair Services (PRS), Customer pickup and delivery. This role ensures the thorough inspection and shipping of merchandise, managing inventory flow. The Merchandise Processor abides by t he Code of Business Conduct and overall business practices with the highest level of integrity. The Merchandise Processor must have day, evening and weekend availability to work. This role is an individual contributor on the operations support team. * Unloads trailers (Receiving)
* Fills order requests, stages merchandise and loads for timely shipments (Shipping)
* Evaluates products and move to designated zones for processing (Receiving)
* Moves merchandise between dock to product repair, cleaning, Product Service, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor
* Processes receipts using Sears systems, and ensures inventories are controlled, monitored and logged
* Creates required documentation utilizing Sears systems, logging all shipments to customers, delivery personnel, and Sears Holdings Corporation (SHC) facilities / Sears Outlet Stores (if applicable)
* Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
* Reports and responds to Store Management about unsafe and/or unethical conditions in the Outlet store
* Provides regular feedback and ideas to Store Management to enhance store procedures
* Develops "teaming" environment with the sales floor, providing timely movement of merchandise and setting floor to presentation standards
* Protects Company assets by following Outlet policy and direction for customer pick-up procedures
* Performs daily housekeeping, including cleaning and straightening (as required)
* Performs other duties as assigned