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Consultative Sales Lawn & Garden |
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(Click image for full size) The consultative selling associate is responsible for selling and servicing customers. This position exists to provide positive contact with the customer. This person must listen, discover and understand customers’ needs. To educate customers on options available, provide customer assistance and support our customers after the sale, while delivering satisfying and positive customer experiences. The associate will also support customers in handling their issues and concerns as they arise on the sales floor. Skill / Experience Requirements High degree of technical knowledge in terms of products and services offered Sale experience is preferred Must be willing to work in a team environment Strong customer service skills Excellent two-way communication skills Strong selling skills Takes ownership in department Sears is an EOE/AA Employer
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