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Inside (Counter) Sales Representative (Pomona)


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Inside (Counter) Sales Representative (Pomona)
Location: WES - Pomona
City: Pomona
State/Territory: US-CA
Job Code: 6314WST13
# of openings: 1


You’ll Find It At Airgas!

Airgas USA, LLC is the nation’s largest distributor of industrial, medical and specialty gases, welding supplies and related safety products. It is also the largest manufacturer of nitrous oxide in the U.S., and a leading supplier of dry ice. With nearly 1,200 locations and approximately 15,000 employees nationwide Airgas is uniquely positioned to serve our diversified customer base.

The West Region of Airgas USA, LLC, (responsible for Southern California/Southern Nevada/Arizona/Hawaii) is seeking an Inside (Counter) Sales Representative to join our Pomona, CA team. This dynamic individual will advise customers on welding supplies, tools, gases, and safety equipment for sale.

As an Inside (Counter) Sales Representative you will sell a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases, to customers. Provide top-notch assistance to customers in selecting the proper gases/tools to complete their project(s) and process the transaction. Stock and track inventory.

• Must lead within the Airgas culture – putting safety first.
• Utilizing the 3C’s will become a Brand Ambassador for Airgas.
• Maintain a high level of customer service by assisting customers with will-call, counter, and telephone sales.
• Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products/services.
• Enter sales data, quotes, or other information into computer.
• Research information for customers using the computer system.
• Notify customers of orders ready for pick-up.
• Accurately complete all daily, weekly, monthly paperwork on a timely basis.
• Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
• Restock store merchandise and maintain current pricing on all store displays and products.
• Work with A/R personnel in solving credit holds and collections issues.
• Monitor status of customer owned cylinders brought in for filling or hydro-test purposes.
• Exchange customers' cylinders.
• Maintain and upgrade industry product knowledge and company branch standards and procedures
• Maintain a neat and presentable store through good housekeeping.
• Adhere to all company policies and safety procedures and guidelines.
• Work designated or voluntary overtime as required (including weekends).
• Ensure proper and full time use of PPE.
• Must be able to operate in a drug-free workplace.

• Perform as a backup for other employees during vacations and other periods of personnel shortage.
• Participate in month-end / year-end inventory events.
• Perform general housekeeping duties as required.
• May operate forklift and other equipment as required.
• Other duties and or responsibilities as assigned by Management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma, or equivalent with 2 years of work related industrial supply retail sales experience.
• College degree preferred.
• Knowledge of welding, industrial gases and safety equipment applications.
• Must be customer service oriented and able to interact with the public and vendors in a professional manner.
• Prior experience handling cash transactions accurately.
• Prior inventory control, tracking and cycle-count experience.
• Ability to work efficiently in a fast-paced environment and be detailed-oriented with good organizational skills.
• Ability to routinely lift 25-50 lbs and occasionally lift 51-80 lbs with material handling equipment.
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Must be able to wear required PPE.
• No relocation assistance offered.
• Pre-employment physical, drug and background screen; random drug testing applies.

• Minimal business travel required.
• Must have reliable transportation.

• Possess proficient computer skills (i.e. Word, Excel, Outlook, and database programs).
• 2-3 years current hands-on experience with SAP (or similar ERP) strongly desired.
• Ability to enter and extract data into and out of a computer.

• Fundamental mathematical skills needed.
• Able to calculate figures and amounts such as discounts, percentages.

• Strong interpersonal, organizational and communication skills.
• Ability to write reports, business correspondence, and procedure documents.
• Ability to read and interpret documents such as safety rules, MSDS, operating and maintenance instructions, and procedure manuals.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations.
• Ability to effectively present information and respond to questions from other associates, managers, customers and the general public.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to identify problems and review related information to develop and evaluate options and implement solutions.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Bi-lingual English/Spanish a plus.

In lieu of the above, any equivalent combination of training and experience that provides the aforementioned knowledge, abilities, and skills may be considered at the company’s discretion.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The USES category for this position is medium. While performing the duties of this job the associate is regularly required to prolonged standing, sitting and walking and regularly required to stoop, kneel, or crouches well as talk and hear. The associate will frequently lift and/or move up to 25-50 lbs and occasionally move 51-125+ lbs with the use of appropriate lifting equipment. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Associate is occasionally required by this position to use hands to grasp, hold and feel objects, tools or controls, reach with hands and arms, operate phones, computer keyboard, mouse, and calculator.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is low to moderate.

Airgas offers a competitive compensation and benefits package (medical, dental, vision, life, disability insurance, 401(k) plan, employee stock purchase plan, profit-sharing, and more).

We know it takes time and energy to submit an application. While we sincerely appreciate your interest in career opportunities with Airgas, due to the high volume of applications received we are unable to reach out to every applicant individually. If we think you might be a match for this position our recruiting team will reach out to you directly.

Airgas is an equal opportunity employer EOE/M/F/V/D.


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