Description
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Security Analyst Incident Response Tier 2 301012-CA
Industry Security
City Toronto
State Ontario [ON]
Country Canada [CA]
Job ID 301012-CA
Responsibilities
- Analyzing security events, incidents and problems to provide recommendations on action
- Actioning escalated incidents, problems and service requests in a timely manner
- Owning and managing tickets through to resolution
- Maintaining the relationship to keep clients and management informed and throughout the incident, problem and change management cycles
- Providing proactive managed security services and monitoring of client environments using specialized security applications
- Performing audit and analysis functions on client data
- Ongoing training and certification to maintain your technical skills at the highest level
- Participation in a weekly after hours on-call rotation
Requirements
- Proven experience performing analysis of security events to determine root cause and provide resolution
- Certification in security incident and event management systems such as ArcSight or enVision
- Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, anti-spam, content management, server and network device hardening, etc. specifically FortiGate,
- Sourcefire, Motorola, Cisco
- Competence in using an internal and external ticketing system for ITIL-based incident, problem and change management
- Previous experience in troubleshooting day-to-day operational processes such as report generation, data verification, data correlation, etc.
- Excellent oral, written and documentation skills
- Methodical and creative approach to problem-solving
- Superior time management and prioritizing ability
- Flexibility to participate in a 24x7 shift rotation
- Passion for security technologies and services
- Demonstrated customer service experience
- Initiative and a high level of motivation
- Recognized security-related certifications (CSSLP, CISSP, CRISC, CISA, etc)
Close to:
- TTC
- GO station
- 401
Contract or Perm: Permanent
TO APPLY:
1. Mention the name of THIS site
2. Mention the JOB ID# 301012-CA
3. Email: marketing@aresstaffing.com
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