The Help Desk Specialist will be part of the Technical Services team. This individual will work in a fast-paced environment with multiple IT teams and clients to produce a high level of client satisfaction. Job Duties: Assist associates with all computer-related issues on a case-by-case basis Ensure trouble tickets are entered and subsequently worked in a timely manner Assist with managing IT assets and documenting their allocation and usage Work with help desk staff to ensure coverage of the help desk during normal business hours Prepare purchase requisitions for new hardware and software assets, including acquiring...read more

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