*** Experis, formerly COMSYS, is looking for a Sr. Technical Help Desk Analyst - long term contact - Cleveland OH eastside*** This is a Best Fit for you if....you're a technical person who can provide energetic positive customer service and phone support. Project: IT Professional w/ 5+ years of experience providing : a) Level I & II & III desktop/help desk support b) within large environment c) known for positive customer service Requirements: * 5+ years IT Technical Support Experience: * Large, global (preferred) environment * Remote technical phone support for: - Windows 7 and Office 2010 - iPhone and iPad (highly preferred) - Windows XP, Windows 2000, and Microsoft Office 2003(2002/2000) applications. * Experience providing remote support for multiple locations and have a good understanding of VPN, Remote Desktop, and or PCAnywhere. * Troubleshoot PC hardware and software problems; software installations and upgrades; provide support for network, server, mainframe and security. * Provide ac...read more

Apply Now