Systems Technician

Ad #	939923
Contact	Brian Frank
Address
City	Binghamton
State	NY
Zip	13905
Phone	7169291400
Web site	Click to visit
Type	Not Applicable
Created	September 9, 2008
Updated	September 9, 2008
Expires	October 11, 2008
Viewed	20 times

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- Responds to Customer Service Requests via the call tracking system, follows SOPs to take a problem to resolution
- Resolve IMAC Requests
- Complete Break/Fix Repairs on hardware including PCs, printers, PDAs and other approved peripherals
- Perform deskside software support
- Make entries to the Knowledge Base for review
- Test PC images and report findings to management with suggestions for improvement

EOE/M/F/D/V
Required Skills / Qualifications:

Certified in Windows NT, Windows 95/98, Windows 2000/XP and applicable shrink wrapped applications
Certified in Windows NT server, Novell, Compaq and HP
- A+ certification a must
N+ certification a must
Knowledge of TCPIP, VPN, Anti-virus, Windows Office suite
7 years help desk, desk side or similar experience
- Associates degree

Please e-mail resumes to str.buffalo@superior-sdc.com
Subject: "New Applicant: Systems Technician"

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