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Mgr Transportation

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City:Alberta

Description

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Title: Mgr Transportation
Location: Canada-Alberta-Calgary
Other Locations:
Job Summary:
The Mgr of Transportation is responsible for operational processes and human resources required to ensure effective and costly decisions are made regarding the planning and routing of shipments for the customers of Menlo Worldwide Logistics.

Essential Functions:
* Responsible for the process of receiving orders or shipments from MWL customers. Each order or shipment is to be planned in the appropriate system from planning, appointing, and tendering. Each step of the process is to be followed and executed in compliance with each account's specific requirements. Manage and track exceptions through the planning process.
* Recruit and, select and develop associates commensurate with needs to meet the projected work requirements yet within guidelines set forth in operating budgets and staffing plans. Train associates so an up-to-date understanding of processes, policies and procedures are maintained. Cross train personnel and present appropriate recognition, criticism, and incentive to all associates. Manage employee performance and complete performance appraisals according to corporate policy.
* Validate that Human Resources policies and guidelines for assigned associates are implemented and followed according to company standards, and with any MWL statements of Professional Standards of Ethics and Conduct. Provide education to all personnel so that MWL philosophies and Core Values are developed ensuring quality to customers, and a pleasant and professional working environment for associates.
* Plan and organize staff workload. Structure workstations, job assignments, and technology resources to achieve optimal productivity of associates.
* Maintain documentation of processes that are followed by the department. Prepare documentation pertaining to account requirements, and update as needed to meet changes in customer requirements, and/or changes to processes defined by MWL's technology, and EDI departments.
* Monitor performance of any system needs provided by MWL's Technology departments in support of freight payment needs; e.g. other computer based systems used in processing freight invoices. Report any system malfunctions, and coordinate correction with the appropriate technology representative.
* Maintain audit requirements for tracking of expenses, such as temporary personnel and office supply items, and other records related to financial activities. Ensure that operating expenses are controlled to the greatest extent possible while meeting service needs, and providing staff members with the resources to perform their functions.
* Prepare and maintain metrics associated with activity processed and its relation to expense commitments for human resources and general operating expenses. Identify any accounts, carriers or specific processes causing positive or negative metric results and work to attain increased favorable utilization of resources.
* Make certain security policies and MWL work rules are being followed and adhered to by all assigned associates. Take required action to provide associates with a safe, orderly work place, as well as a site projecting an image of professionalism to visitors.
* Troubleshoot service issues and/or any restrictions that limited associates' ability to perform their job functions. Work to resolve problems expeditiously providing for effective job performance and high employee morale. Practice continuous business improvement techniques by reviewing existing procedures and work habits, and implementing steps that improve processes resulting in lowered costs, and/or enhancements to the department's functions.

Scope and Accountability:
Responsible for planning and end results through management of team(s); defines roles and responsibilities, plans for the department's future needs and operations, counsels employees on performance and contributes to employee pay decisions/changes; may manage through other supervisors; or responsible for a small service center or warehouse. Contributes to the standards around which others will operate.
Qualification Requirements:
Knowledge: Bachelor's degree or equivalent.

Skills:
* Supervision and management of non-exempt associates.
* Transportation Operations and Supply Chain Management
* Organizational and time management skills and Attention to detail.
* Strong systems aptitude and must be proficient in Microsoft Office applications, with emphasis on Outlook, Word and Excel. Proficiency in Microsoft Access is a plus. Transportation management system background a plus.

Experience: 7-8 years of professional experience. Previous experience in Transportation preferred. International transportation highly preferred.

Physical Demands and Work Environment:
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The duties of thisjob are performed in both an office environment and a light industrial environment, thereby experiencing some minor to moderate level of noise due to office equipment and industrial equipment.
Operations

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