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Service Manager – Trailer Leasing |
Compensation: BOE |
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Service Manager – Trailer Leasing Charlotte, NC Our client is seeking a well versed Service Manager. We need someone with the skills and experience to jump in and get to work. We need someone who knows how to lead and motivate the individuals working within the department in a professionally & effectively Our client looks for someone who can leader with the trailer mechanics, as well as someone who has been a mechanic in the past and can guide mechanics in their work Duties include: Directs and coordinates activities of trailer technicians engaged in the repair and maintenance of semi-trailers by performing the following duties personally or through subordinate supervisors. Reviews all work order requests to determine work priorities and coordinates the activities of all trailer technicians assigned to facility. Prepares estimates for trailer repairs and maintenance as directed by branch Operations Manager, Branch Manager and Sales & Service representative. Approves all repair and maintenance estimates prepared by other branch personnel for accuracy. Responsible for maintaining shop efficiency (technician productivity) levels at or above company standards and various others operating efficiencies as determined by the VP of Operations & Branch Manager: Establishes policies for inspection, maintenance, and repair of vehicles; schedules repairs; assigns and directs activities of service and repair personnel; and inspects all repairs performed for quality. Authorizes all purchases of shop supplies, tools, equipment and machinery necessary for the daily operation of shop facility Responsible for coordinating the repair and routine preventive maintenance on all service vehicles assigned to shop facility. Directs training and indoctrination of all trailer technicians to improve work performance and acquaint trailer technicians with company policies and procedures. Responsible for the processing of all documents associated with maintaining a service facility that includes: shop supplies, work orders, payroll, employee evaluations, vendor invoices and discipline. Responsible for ensuring that all OSHA safety regulations and requirements are current and administered. Confers with management, and quality control personnel to resolve maintenance problems and recommends measures to improve the operation and condition of trailers, service vehicles, road tractors, shop tools, equipment and machinery. SUPERVISORY RESPONSIBILITIES Currently has direct supervision of all employees in the Service Department and (X) Service Administrators. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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