Bank Team Lead Role with Collection Experience

Job Description

Responsibilities

This role demands a blend of leadership, communication, and technical skills, especially in the context of debt collection and customer service. Below is a summary of the key responsibilities and skills:

- Strong Analytical Abilities: Ability to analyze financial data, customer accounts, and payment patterns to identify issues and implement effective solutions.

- Team Leadership: Capable of leading and motivating a team, ensuring they meet objectives and perform their duties effectively.

- Local Language Proficiency: Conversant in the local language and familiar with the regional environment, which is crucial for effective communication and operations, particularly in fieldwork.

- Timely Review and Action: Regularly review team performance and take necessary measures promptly to address any issues or improve processes.

- Field Support: Accompany and support field collectors during their assignments, providing guidance and ensuring compliance with procedures.

- Customer Inquiries: Respond promptly to customer inquiries, demonstrating patience and resilience in dealing with potentially difficult situations.

- Debt Collection Regulations: Knowledgeable about state debt collection regulations to ensure all activities are compliant with legal requirements.

- Corporate Debtor Monitoring: Regularly review the corporate debtor list and monitor accounts for overdue payments, ensuring proactive management of debt.

- Debt and Billing Information: Track and research past debt and billing information to provide accurate records and facilitate collections.

- Notice Warnings: Issue notice warnings to customers when payments are overdue, following up as necessary to encourage payment.

- Legal Action Monitoring: Oversee legal actions against debtors who neglect to pay, ensuring that all procedures are followed and documentation is accurate.

- Accounting and Payment Arrangements: Familiar with accounting procedures and payment arrangements, ensuring accurate financial tracking and reporting.

- Collections Software Proficiency: Competent in using collections software to manage customer accounts, track payments, and generate reports.

This role requires a well-rounded individual who can manage a team, navigate the complexities of debt collection, and communicate effectively with customers and colleagues.

Role: Team Lead - Collection 

Experience: 1 to 3 yrs 

Qualification: Any Basic Degree 

Salary: From 22K per month

Job Type: Full Time, Permanent Job

Interested Candidates can contact the HR for Further Details

Warm Regards,

HR - Preetha

63855 80670

infohrpreetha29@gmail.com