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Remote Customer Service Agent

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Ad number:#321172686
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Description

We are looking for amazing candidates to use their superior customer service skills while "working from home"! We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company.
Job Responsibilities:
Answer inbound calls
Provide contact completion and/or alternate solutions for the caller
Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion
Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines
Adhere and meet client program metric performance goals
Maintain concentration and focus in order to meet performance goals.

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