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Overview

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Ad number:#1011419932
Contact:Get an airport job, sign up to find ava
City:Los Angeles, CA
Zip:90001
Compensation:$17

Description

Job details

Salary

$17 - $33 an hour

Job Type

Part-time

Benefits

Pulled from the full job description

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid training

Full Job Description

Customer Service Representative
Help United passengers reach their destinations, with a smile
Do you find the idea of working at an airport exciting? Would you love to help people get where they’re going? Are you a real problem-solver who can stay focused in any situation? You’re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines.
As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”

Caring for customers

  • It is vitally important that our Customer Service Representatives make every interaction a positive one
  • Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected
  • To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations
  • Caring happens regardless of our customer’s disposition or travel challenges. There will be moments where you will be required to remain calm, positive, and caring even when our customers are not

Many routes to success

  • Most new hires start as a Gate or Ticket Agent, helping passengers check in and board, as well as resolving any issues with travel that arise
  • We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job
  • With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles
  • You’ll also have the ability to transfer to other locations within our amazing network

The ability to work any schedule or shift is crucial

  • Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport
  • You must be available for day and night shifts, weekends and holidays
  • You will be required to work mandatory overtime, when necessary
  • As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule
  • Punctuality and reliability are essential—we’ve got flight schedules to meet!

The rewards for your efforts

  • $17.00/hour, with yearly increases (as per the union contract)
  • Medical benefits for part time (20 – 30 hours per week)
  • Flight privileges: you and your family can fly anywhere in the world on stand-by
  • Time off: you’ll always have two days off in a row and can earn vacation days based on length of service

A few additional requirements

  • High school diploma, GED or equivalent
  • Minimum of 18 years old
  • Comfortable working on computers
  • Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage
  • Must pass a history check and drug screen
  • Legally authorized to work in the United States without sponsorship

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Job Type: Part-time

Pay: $17.00 - $33.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location: One location

Hiring Insights

Hiring 10+ candidates for this role

Urgently hiring

Job activity Apply Now  https://go2affm.com/c/?p=17444&o=9190

 

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