Overview
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Hiring on Team Leading and positional functions
Job seekers made on alert
Roles & Responsibilities:
- Simplify processes to ensure ease of understanding and application in different scenarios.
- Envisage use cases to predict and prepare for potential queries and create Knowledge Management systems to support internal customers.
- Identify opportunities to streamline processes to increase efficiency and improve CX.
- Team Management - Leads are in charge of the team Managers, Team Leaders and CSEs whom they would be expected to direct and control. Therefore, they must have excellent leadership skills and abilities.
- Coaching and Mentoring: - Leads are also expected to be great tutors and excellent mentors to their team members.
- Goal Setting and Achievement: - Leads would also be in charge of setting goals for others to achieve and therefore, he must be an achiever too.
- Multitasking:- Must be able to handle multiple tasks at the same time without errors and mistakes.
Other Responsibilities:
- Drive Business goals as per Business requirements.
- Strong business and stakeholder managing capability. Ability to effectively collaborate with field teams, internal and external.
Location: chennai Mountroad
salary: 18-25k
Exp: 2-3 yrs
with warm regards
infohrmadhu23@gmail.com
HR-MADHU
9500574819