Job description
As a Quality Control Manager, you will be responsible for monitoring, evaluating, and ensuring the quality and efficiency of the support ticket system in a fast-paced fintech environment. Your role will involve assessing the performance of customer support team members, analyzing ticket resolution processes, and identifying areas for improvement.
You will work closely with the support team and management to implement strategies that enhance partner satisfaction and streamline operations.
Location: chennai
salary: 25-35k
Exp: 2-5 yrs
 with regards
infohrmadhu23@gmail.com
HR-MADHU
9500574819