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Customer Care Team Member

Overview

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Ad number:#392914119
Contact:Angela Montanez
Phone:8156224900
City:Sterling, IL
Zip:61081
Compensation:$11.25

Description

Job Description

NEW FLAT WAGES!

$10.00 DURING TRAINING

$11.25 AFTER TRAINING + BONUS

$11.50 AT 6 MONTHS

HAVE WEEKENDS OFF!

JOB SUMMARY

Focus Services is seeking motivated, dependable individuals to join our team as Customer Service Representatives. Our Representatives enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package.

Come grow and challenge yourself with us and discover your full potential.

DUTIES

Representatives are responsible for fielding customer inquiries and providing excellent customer care. Our reps work to increase sales by giving customers a free account review while exploring additional offers available to the customer ensuring them the best package at the fairest price.

QUALIFICATIONS

  • Proficient PC and keyboarding skills
  • Skill to communicate effectively with customers
  • Ability to handle a high stress environment
  • Willingness to work in a fast pace work environment
  • Ability to multi-task
  • Must pass a Background and Drug test

PERKS

  • Earn extra for your hard work - We pay performance bonus!
  • Back to School - Tuition reimbursement & Scholarship opportunities!
  • It's always better with food - We have monthly cookouts & fundraisers and agents who qualify can also receive free lunches!
  • Be part of something special - We sponsor several local nonprofit organizations. We also have an in house giving tree for our employee's families during the Holidays. Together we make a difference!
  • Get Recognized - We reward our team players with sales bonus, prizes, employee of the month awards, quality awards, etc!

ADDITIONAL BENEFITS

  • Health Insurance, Dental Insurance, Vision Insurance, Life Insurance
  • Paid Time Off, Paid Holidays
  • Employee Discounts
  • Employee Assistance Program
  • On the Job & Continuation Training
  • Professional Development & Advancement Opportunities
  • Referral Programs

For more information visit us at www.focusservices.com

Job Types: Full-time, Part-time

Salary: $11.25 /hour

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