SEARCH
Jobs
Office Jobs
in Jacksonville
Jobs
Jacksonville

Customer support svc desk

Overview

Respond to this Ad
Ad number:#494570832
Contact:Global Channel Management, Inc.
Phone:6784026444
City:Jacksonville, FL
Zip:32256
Compensation:$17/hr

Description

https://www.globalchannelmanagement.com/jobopenings

jobs@globlachannelmanagement.com

Customer support svc desk needs Two (2) to four (4) years of call center and customer service experience

Customer support svc desk requires:

  • Experience in financial services required
  • Microsoft Office Suite experience preferred
  • Consumer complaint review/response/management
  • Client research/resolution (contact center background)
  • Banking System

Customer support svc desk duties:

  • Ensure remain compliant based on internal procedures and regulatory guidelines
  • Research root causes of complaints and feedback, identify problems, and suggest solutions accordingly
  • Thoroughly document client contact status and resolution notes in various systems.
  • Identify outdated/incorrect policies and procedures and Make recommendations for procedure/policy/communication changes.

Respond to this Ad

Report this ad


Type of problem:







Your email (optional)


URL (optional)


Comment (optional)
Sending...
Sending...
© 2019 ClassifiedAds.com, Inc. All rights reserved.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _