Contact:Global Channel Management, Inc.
Posted in: Boston: North Shore Office Jobs
Service Dispatcher needs 3-5 years dispatching and/or customer service experience
Service Dispatcher requires:
- high volume of customer calls.
- Strong oral and written communication skills.
- Computer literacy with working knowledge of Windows-based computer applications
Service Dispatcher duties:
- Provide a variety of administrative and dispatching duties to service department.
- Receive, prioritize and assign customer calls to service technicians.
- Close and open calls utilizing on-line dispatching systems.
- Coordinate and schedule inspections. Maintain extensive service contract filing system.