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Customer Service Representative

Overview

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Ad number:#330335976
Contact:Jean Descanzo
City:Milpitas, CA
Zip:95035
Compensation:Starting $15

Description

We are looking for a great candidate to join our company as a "CUSTOMER SERVICE REPRESENTATIVE"

Duties and responsibilities:

Manage incoming calls and customer service inquiries

Generate sales leads that develop into new customers

Identify and assess internal and external customer’s needs to achieve satisfaction

Build sustainable relationships and trust with customers through open and interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer orders into QuickBooks and file documents.

Follow communication procedures, guidelines and policies

Travel to visit customers as required.

Take the extra mile to engage customers.

Be ready to do delivery and pick up if needed.

Other duties as assigned

 

Qualifications:

Good Telephone Communication skills

Time Management skills

Great Customer Service skills

Strong Written and Verbal skills

Self-motivated

Team player

Good Organization skills

Clean Driving record

 

Education/Experience: High School graduate

 

Salary : Starting $15.00/hour or depends on experience

 

Computer Skills: Microsoft Excel/Word, Outlook, QuickBooks

We offer a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance

 

Send resume to :  jdescanzo@ruckerkolls.com

 

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