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Inbound Customer Care Agent

Overview

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Ad number:#410848440
Contact:Angela Montanez
Phone:8156224900
City:Sterling, IL
Zip:61081
Compensation:$11.25
Posted in: Rockford Sales Jobs

Description

NEW FLAT WAGES!

 

$11.25 AFTER TRAINING + BONUS

 

FIRST RAISE AT 6 MONTHS AND TENURE RAISES AFTER!

 

WEEKENDS OFF!

 

JOB SUMMARY

 

Focus Services is seeking motivated, dependable individuals to join our team as Customer Service Representatives. Our Representatives enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package.

 

Come grow and challenge yourself with us and discover your full potential.

 

DUTIES

 

Representatives are responsible for fielding customer inquiries and providing excellent customer care. Our reps work to increase sales by giving customers a free account review while exploring additional offers available to the customer ensuring them the best package at the fairest price.

 

QUALIFICATIONS

 

Proficient PC and keyboarding skills

Skill to communicate effectively with customers

Ability to handle a high stress environment

Willingness to work in a fast pace work environment

Ability to multi-task

Must pass a Background and Drug test

 

PERKS

 

Earn extra for your hard work - We pay performance bonus!

Back to School - Tuition reimbursement & Scholarship opportunities!

It's always better with food - We have monthly cookouts & fundraisers and agents who qualify can also receive free lunches!

Be part of something special - We sponsor several local nonprofit organizations. We also have an in house giving tree for our employee's families during the Holidays. Together we make a difference!

Get Recognized - We reward our team players with sales bonus, prizes, employee of the month awards, quality awards, etc!

 

ADDITIONAL BENEFITS

 

Health Insurance, Dental Insurance, Vision Insurance, Life Insurance

Paid Time Off, Paid Holidays

Employee Discounts

Employee Assistance Program

On the Job & Continuation Training

Professional Development & Advancement Opportunities

Referral Programs

For more information visit us at www.focusservices.com

 

Job Type: Full-time

 

Salary: $11.25 /hour

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