Take the lead and close the deal at the center of where it all happens – our customers’ homes. Whether your support is in person or via phone, you’ll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We’ll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers’ needs.
What does it take to deliver the white glove experience? It’s all about meeting our customers where they are; whether that means traveling to their residence, place of business or creating meaningful connections through excellent communication, strategic thinking and personalized sales interactions. You’ll provide whatever it takes to close the deal with ease – hands on demos, WiFi assessments, tech delivery and issue resolution. Each day will offer unique opportunities, so you’ll need to be flexible and open to change as we put the safety of our employees and customers first. There may even be instances where you’ll need to demonstrate the ability to empathize, provide conflict resolution and provide tech support to retain our valued customers.
Additional Key Skills:
- The ability to generate leads, manage sales funnels and upsell products & services
- A baseline knowledge and comfort with the latest tech
- Cold-calling and/or dispatching skills and the ability to transition warm leads to sales
- Self-sufficiency and the ability to solve a variety of tasks
- Excellent time management and communication skills
- Problem-solving skills & the ability to troubleshoot and pivot between tasks
- Experience with mobility is a plus
You will also need to perform the following functions with or without reasonable accommodation:
- Work hours may include evenings, weekends and holidays
- Maintain a valid driver’s license
- Have and maintain a clean driving record
- Utilize required PPE and adhere to all safety measures, including basic sanitizing procedures
What’s in it for you?
Our most successful experts are goal driven and earn big while exceeding sales metrics. Once you’re a part of our team, you’ll gain an amazing benefits package with salary + commission, the use of a company car, medical/dental coverage, a 401(k) plan, tuition reimbursement, ongoing paid training and paid time off. Rounding out these benefits and perks we also provide employee discount on:
- AT&T wireless phone service
- AT&T internet & fiber
- DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV
You may be invited to complete an interview by recording a video, so make sure to check your email (including junk or SPAM folders) for updates. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.