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Data Entry Professional, Administrative Assistant, Customer Service

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Ad number:#339243855
Contact:Robert
City:FONTANA
Zip:92337

Description

Data Entry Professional, Administrative Assistant, Customer Service (Ontario/Fontana)

Data Entry Professional, Administrative Assistant, Customer Service, Traffic Desk Clerk, Shipping&Receiving Clerk w/ years of experience and great references from previous Staffing Agencies and Employers.
[I even had 2 years of being a Bookkeeper - General Ledger, A/P, A/R, and Payroll, for one of the companies I worked for, in years past]

Currently employed, however; the company I am working for has no room for growth.
I have loved working there for the last 3 years, but I have decided it is time to move on.

In a nutshell, I am looking for a position within a company that will allow me to thrive and grow.
I love to interact with people of all sorts, managers, co-workers, drivers, clients, vendors, customers and the general public.

I added my Business Pic so you can see my professional appearance and warm smile I greet people with :)

Please review my cover letter, resume for your consideration... [See below]
Thank you, Tanya

COVER LETTER:
To Hiring Manager:
In my diverse experience, working with different companies thru the years, I bring a wealth of skills and knowledge to the position I am applying for.

The positions I listed, I highly desire... I have all the skills, experience and the personality.

I would like the opportunity to show you the kind of talent I possess. I realize these positions are where I am at my best and will thrive. I love interacting with people, and look forward to greeting by phone and face-to-face your clients, guests, and the general public with a warm smile and professional demeanor while being of assistance.

I am currently working in a Full-time position as a Traffic Desk Clerk/ Router
Shipping & Receiving Dept. in the City of Fontana.

My responsibilities:

• Routing shipments via; EDI, online, email and telephone....route AMAZON, UPS, FEDEX, NRT
• Customer Service interaction with customers, carriers, drivers.
• Heavy phone call volume.
• Handling of a two-way radio communication with supervisors, co-workers and drivers.
• Processing and printing of BOLs, packing slips and all documentation for shipments.
• Correspondence and excellent communication skills via phone, fax, email and in person.

Knowledge and Skills:
• Good interpersonal skills and teamwork. A people person.
• Excellent Data Entry, 10 Key by touch, fast and accurate.
• Good computer skills, including MS Office Word, Excel, and other software.
• Used in my past experiences....SAP, AS400, TMS, WMS, ORACLE, and Peachtree.
• Emphasis on accuracy and timely data entry and records maintenance.
• Good verbal and written communication skills.
• Flexible and available to interact with employees and management at all levels.
• Self-directed and motivated; takes initiative.
• Works within safety and security procedures successfully.
• Dependable--follows instructions and responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.
• Strong organizational abilities, great with numbers/ math, fast and accurate typing skills.
• Ability to function and excel in a fast paced environment.
• Excellent penmanship.

As far as goals go, I look for opportunities to better myself thru my work and my personal life.
Following this Cover Letter, I will attach my Resume...

I look forward to hearing from you, if you think I would be a good fit.
Best regards, Tanya K. Quinn-Ramirez

RESUME:
Tanya K. Quinn-Ramirez
PHONE#: (951).236.9294


SUMMARY:
My interest is to obtain a position where my skills, experience and positive attitude are useful to my employer, and I become a valuable asset to the company I work for and my team members.

I am a real people person who likes to interact with my supervisors, co-workers, customers, guest and visitors.
A very hardworking individual who is student minded, and a quick-learner of new systems, and new ways of a business.
Also, important are my qualities of the kind of person I am...Positive attitude, friendly disposition, honest, trustworthy and reliable.
Teamwork oriented.

Front Office experience as well as Warehouse shipping experience. No job is too menial, and I go above and beyond the call of duty to achieve my objective. Strong communication skills, excel in customer service, well-organized, fast and accurate Data Entry 50/60 WPM, 10-key by touch, efficient in MS Office Word, Excel, Outlook, SAP, Oracle, AS400, EDI, WMS and TMS. Handle multiple phone lines, work well under pressure. Thrive in a fast-paced environment.

JOB HISTORY/EXPERIENCE:

(JAN 2015 - PRESENT)
GREENBALL CORP / Tire Manufacturer & Distribution/ Fontana, CA [Acquired by ILink Business Staffing]
Customer Service, EDI - Routing / Traffic Desk Clerk / Shipping & Receiving Clerk:
*Heavy Data Entry
* Handle complaints and solving issues to meet customer needs, thru supporting CSR.
* Router, Schedule and Ship Inbound and Outbound, proofread and process all shipping documents [BOL, Packing Slip, Manifest, Labels].
* RMA processing.
* Checking in and out drivers, providing instructions to proceed. Correspondence with warehouse, and drivers for smooth operation of unloading/loading pallets, floor loads. Answer phones, filing and different projects if needed.


(JAN 2014 - JAN 2015)
IMAX / CC/SDC Warehouse /Home Décor Distribution/ Ontario, CA [Acquired by KIMCO Staffing]
Customer Service, EDI - Routing / Traffic Desk Clerk / Shipping & Receiving Clerk:
* Duties include all aspects of customer service. * Handle complaints and solving issues to meet customer needs.
* Router, Schedule and Ship Inbound and Outbound, proofread and process all shipping documents [BOL, Packing Slip, Manifest, Labels].
* Checking in and out drivers, providing instructions to proceed. Correspondence with warehouse, and drivers for smooth operation of unloading/loading pallets, floor loads. Answer phones, filing and different projects if needed.

(MAY 2012 - OCT 2013)
Millard Refrigerated Services / Food Storage Warehouse/ Mira Loma, CA [Acquired by BaronHR Staffing]
Traffic Desk Clerk / Shipping & Receiving Clerk / Customer Service Rep EDI / Scheduler:
* Heavy Data Entry of all orders and shipments, inbound and outbound, processing all shipment documents [BOL, Packing Slip, Manifest, Labels].
* Checking in and out drivers, assigning them a dock number# and providing instructions to proceed and processing cash, check, money order for payments accrued. Interact with warehouse, and drivers for smooth operation of unloading/loading pallets, floor loads. Answer phones, filing.

(FEB 2006 - MAY 2012)
Berkeley Ergonomics / European Mattress Manufacturer/ Ontario, CA [Acquired by Talent Tree Staffing]
Administrative Assistant / Customer Service/ Production & Shipping Scheduler:
* Duties include all aspects of customer service. * Answer phones, filing and other small projects.
* Handle complaints and solving issues to meet customer needs.
* Scheduling production, shipping, entering orders into the system in an organized, timely manner.

[AUG 1992 - FEB 2006]
Many different Temporary Jobs thru various Staffing Agencies... Bookkeeper, AP/AR, Payroll, Data/Order Entry Clerk, CSR, Scheduler... etc.

EDUCATION: REFERENCES:
High School Graduate Available upon request
Sawyer Business College Graduate

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