Help for Common Questions
If your question is not answered below, please contact us.
Posting an Ad
Ad Posting Problems
Replying to Ads
Searching for Ads
Managing Your Account
Fraud/Scam
General Questions
How do I post an ad?
You can post a free ad at anytime by simply clicking the 'Post an Ad' link at the top of any page. This will guide you through our simple posting process.Or click here to post an ad now.
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How do I edit my ad?
You can edit your ad by logging in to your account and going to the Your Stuff page. From there, select which ad you want to change and click 'Edit'. This will guide you through our simple editing process.
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How do I delete my ad?
You can delete your ad by logging in to your account and going to the Your Stuff page. From there, select which ad you want to remove and click 'Delete'. This action cannot be undone.
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How do I add or remove pictures?
You can add or remove pictures by logging in to your account and going to the Your Stuff page. From there, select the ad you want to change and click 'Edit'. Scroll down to the Images field where you can add new pictures or remove existing ones. Each ad can have up to five pictures.
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When will my ad expire?
When you are posting your ad, you have the option to choose the expiration date for your ad. The default setting is 6 months. Available expiration deadlines are 1 week, 2 weeks, 3 weeks, 1 month, 2 months, 3 months, 6 months, 9 months. If you would like to change the expiration date of your ad simply log in to your account and go to the Your Stuff page. From there, select which ad you want to change and click 'Edit'. Scroll down to the 'Expire on' field where you can change the expiration date for your ad.
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Can I post my ad over the phone?
At this time, we do not offer a service that allows users to place ads over the telephone. But, posting an ad on ClassifiedAds.com is easy! Simply click the 'Post an Ad' link at the top of any page. This will guide you through our simple posting process. Or click here to post an ad now.
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Who will see my ad?
If you post your ad in a particular city, the ad will be visible to everyone browsing the city level, the state level and the country level. However, if you do not specify a city and state, the ad will only be visible to people browsing on the country level. Your ads will get more visibility if you specify your city and state during the ad posting process.
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Can I put a link in my ad?
Yes, you can post a link in your ad. If you enter a web address starting with http it will become a clickable link in your ad. Avoid putting a comma or other punctuation at the end, as it may be considered part of the address.
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Is it free to post ads?
Yes. ClassifiedAds.com is 100% free. You can post ads, browse ads, and respond to ads all for free. There are no fees or commissions. Click here to post an ad now.
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Do I need an account?
No. You do not need an account to post ads, browse ads, or respond to ads. Once you post an ad, you are eligible for a free account.
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How do I find my ad once it has been posted?
From the ClassifiedAds.com home page, click on the category that you chose while posting your ad. Then click 'Change location' on the left column of the website, below 'Your Location' to make sure you are browsing in the correct geographic location. You can also find your ad by using the search bar and searching for your ad ID number.
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My ad has been posted, but I can't find it.
To locate your ad, click on the category that you chose while posting your ad. Then click 'Change location' on the left column of the website, below 'Your Location' to make sure you are browsing in the correct geographic location. You can also find your ad by using the search bar and searching for your ad ID number.
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I no longer have my confirmation email. How do I make changes to my ad or account?
Go to our Lost Password page and enter your email address. Once you have created a password for your account, you can log in anytime to post, edit or delete your ads.
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I am having trouble uploading my pictures.
If your images are very large, they may take extra time to upload, especially if your internet connection is a bit slower than others. We recommend that you try making your images smaller by using photo editing software on your computer. You can also try adjusting the settings on your camera so that pictures are saved at a more reasonable size, like 1024x768.
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I have not received my confirmation email.
We recommend checking your junk/spam folder.
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How do I respond to an ad?
To respond to an ad, simply click on the 'Respond to this ad' link. Then you can type your name, email address and message, and click the 'Send Message' button. Our system will send your message to the author of the ad.
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How do I receive messages?
If someone responds to your ad through the 'Respond to this ad' link, our system will send the message to your email address.
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Can I contact people who have looked at my ad?
Unfortunately, we have no way of identifying the people who have looked at your ad. However, if someone responds to your ad, our system will send the message to your email address. Additionally, people may decide to call you on the telephone, if you included your number in your ad.
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How do I search for my ad?
You can search for your ad two ways. You can type your ad ID number into the search bar and our system will take you directly to your ad. Or you can set your location and go to the category your ad was posted in.
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I keep getting search results that are not close to what I am searching for. Am I doing something wrong?
The way our search works, is you can set your location and then search for a specific type of job, car, item, etc. Our system will then supply results that match your specifications exactly, and then it will show similar or nearby results. When we do not have a lot of ads that match your criteria, you will start to see ads that may be farther away than what you are looking for.
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How do I register?
To register an account, you must first post a free ad. You do not need an account to browse or respond to ads, however once you post an ad you will be eligible for a free account.
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How do I log in to my account?
Go to our Log In page and enter your Email address and the password you created.
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How do I change my email?
To change your email, please log in and go to the Your Stuff page. Next, locate the 'Your Information' section and click 'Edit your info'. On the next page, simply erase your email address and type the new one. Click the 'Save changes' button. The next time you log in, you will need to use your updated email address.
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How do I change my password?
To change your password, please log in and go to the Your Stuff page. Next, locate the 'Your Information' section and click 'Edit your info'. On the next page, simply erase the old password and create a new one. Click 'Save changes' button. The next time you log in, you will need to use the updated password. Please remember that passwords are case sensitive, so make sure that your caps lock is not on.
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I can't remember my password.
Go to our Lost Password page to have your password emailed to you. Please remember that passwords are case sensitive, so make sure that your caps lock is not on.
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How do I verify my email address?
To verify your email address, you must be logged in to your account. Go to the Your Stuff page and click 'Send verification email now.' This will send you the verification email. In that email, follow the web address that we provided. You may be required to create a password.
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How do I edit my ad?
You can edit your ad by logging in to your account and going to the Your Stuff page. From there, select which ad you want to change and click 'Edit'. This will guide you through our simple editing process.
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How do I delete my ad?
You can delete your ad by logging in to your account and going to the Your Stuff page. From there, select which ad you want to remove and click 'Delete'. This action cannot be undone.
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How do I delete my account?
To delete your account, log in to your account and go to the Your Stuff page. From there, click Unregister. You will be required to enter your password to complete the process. This action cannot be undone. All of your ads and other information will be deleted immediately.
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I no longer have my confirmation email.
Go to our Lost Password page and enter your email address. We will send you an email to help you create a password. You can then log in anytime to post, edit or delete your ads.
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How do I stay safe using ClassifiedAds.com?
We encourage our users to only deal with people that are local and that you can meet in person. Never wire funds and never give out personal information (i.e. social security number, bank account number). For more tips please see our Scams & Fraud page.
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How do I report scams or bad ads?
To report a scam, click the 'Flag abuse or spam' link on the ad. You can also contact us to explain the situation.
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Is this the same as Craig's List, Ebay Classifieds, or Kijiji?
ClassifiedAds.com is not affiliated with Craig's List, Ebay Classifieds or Kijiji. We do offer a similar free service where you can post ads, browse ads, and respond to ads.
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Do you also have a newspaper?
ClassifiedAds.com is not affiliated with any newspaper or other printed publication.
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How do I place a sponsored ad?
We do not currently offer special placement for ads on our listings page.
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