Openings Going on for Back Office Executive

Job Description

Responsibilities

Will be involved in the email operations and consumer dispute processes.

Respond to and settle customer complaints, requests, and inquiries about credit reports, scores, and personal disputes.

Make sure that every email is answered accurately and fully within the specified SLA.

Since template responses are only to be used sometimes, one must be able to write responses on their own.

Determine and report potential concerns or escalations for a quicker resolution.

completing several forms and preparing credit report after reviewing grievances

corresponding with Member bank representatives on a regular basis, guiding customers and entities via phone and email, and expediting the resolution of complaints and disputes

Ready to work on the weekends, on holidays, and to extend shifts in accordance with business needs

Role: Back Office Executive

Experience: Freshers

Qualification: Any Basic Degree 

Salary: From 12K per month

Job Type: Full Time, Permanent Job

Interested Candidates can contact the HR for Further Details

Warm Regards,

HR - Preetha

63855 80670

infohrpreetha29@gmail.com