Freshers Wanted Join Our Malayalam Voice Process Team

Job Description

Responsibilities

1. Client Support & Sales:

   - Offer phone support to clients, assisting in the sale of various financial products such as loans, credit cards, and investment options.

   - Provide detailed product explanations and help clients make informed decisions.

2. Target Achievement:

   - Take responsibility for reaching and surpassing the regular sales goals and targets assigned by the company.

   - Stay motivated and committed to exceeding performance expectations through proactive outreach and customer engagement.

3. Accuracy & Compliance:

   - Ensure that all customer service interactions are handled without mistakes, and no financial losses occur during the service.

   - Verify the accuracy of information shared with clients and ensure compliance with the company's policies.

4. Fraud Prevention:

   - Strive to ensure that there are no instances of fraud or misrepresentation in the client service process.

   - Follow all anti-fraud measures and company protocols to safeguard clients and the organization.

5. Internal Communication:

   - Respond to all internal communications promptly and effectively, ensuring smooth coordination with other teams and departments.

   - Maintain clear and accurate documentation of all client interactions and internal correspondence.

6. Adherence to Policies:

   - Respect and uphold the company’s policies and procedures while handling client interactions.

   - Stay updated with any changes to company policies or financial product offerings and ensure strict adherence to established guidelines.

Role: Malayalam Voice Process

Experience: 0 to 2 yrs

Qualification: Any Basic Degree 

Location: Chennai

Salary: From 19K per Month

Interested Candidates Can Contact the HR for Further Details

Preetha - HR 

63855 80670  

infohrpreetha29@gmail.com