BPO Executive jobs at chennai 20 to 25 batch can apply

Job description :

  Inform customers about product & services
  Handle inbound & outbound calls
  Understand customer's need & solve queries
  It is a Full Time Customer Support / Tele Caller job for candidates with Freshers.

Job description
Responsibilities
  Handle a high volume of inbound and outbound calls in a professional and courteous manner.
  Provide accurate information to customers regarding hospital services, appointment schedules, and patient inquiries.
  Resolve customer complaints and concerns efficiently while maintaining a positive relationship.
  Coordinate with internal departments to ensure seamless service delivery to customers.
  Generate daily, weekly, and monthly reports on call activities and outcomes.

Qualification
  Any

Experience : 1 year or more in a call center or customer service role, preferably in a healthcare setting.

Regards,
Nedhra -HR
89251 and 14937