Accelerate Healthcare Quality with the AR Caller Role

Job Description 

To join our medical billing team in Chennai, we are looking for a conscientious and results-driven AR Caller. In order to follow up on unresolved claims, settle billing disputes, and guarantee prompt payment for medical services, you will be in charge of proactively contacting insurance companies and patients. Strong communication and negotiating abilities, familiarity with medical billing procedures, and tenacity in chasing unpaid invoices are necessary for this position.

Responsibilities

Contact patients regarding outstanding balances, explain billing statements, and facilitate payment arrangements.

Analyze Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) to understand payment details, adjustments, and denial reasons.

Identify and resolve billing errors, discrepancies, and denials by working with insurance payers, patients, and internal billing teams.

Follow up on denied and rejected claims, taking appropriate corrective actions such as resubmission, appeals, or obtaining additional information.

Maintain accurate and detailed records of all communication and actions taken on each account in the billing system.

Skills:

Strong understanding of the medical billing cycle, insurance claim processes, and payer rules prevalent in India.

Excellent verbal communication and negotiation skills in English and Tamil (essential). Knowledge of other local languages is a plus.

Active listening skills and the ability to understand and address payer/patient concerns effectively.

Educational Qualification: Any Basic Degree

Experience: 3+ yrs

Salary: Based on Previous work Experience
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Warm Regards,
HR - Preetha

63855 80670

infohrpreetha29@gmail.com