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Customer Service Representative

Overview

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Ad number:#1004039359
Contact:Choice1 Temps
Phone:508-943-3867
City:Cape Coral, Florida, United States
Zip:33903
Compensation:$15 - 16 per hour

Description

Apply via: don.22156CAF32.0@usa.applybe.com

Customer Service Representative duties and responsibilities

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions
  • Recruiting applicants for specified positions

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