We are currently seeking reliable and hardworking individuals to join our team!

This is a great opportunity to work in a fast-paced environment with competitive pay.

Customer Service Representative in Irwindale, CA

The Customer Service Rep will serve as the main point of contact for customers, ensuring that every interaction is professional, friendly and positive.

Responsibilities:

• Establish and maintain a good relationship with customers and vendors
• Handle customer inquiries/requests/problems by phone, email and/or in person, with a positive attitude in a professional manner
• Order entry, monitor customer orders from start to finish and call client once order is ready for pick up
• Update/create customer and vendor accounts as needed
• Set up and process customer quotes when required
• Assist production staff with any questions on products, art designs, job orders and/or supplies
• Assist art department with questions pertaining to a job order
• Enter production information into database for each order
• Work with clients on selecting products from our showroom
• Process product returns as it is required in a timely manner
• Troubleshoot any issues in a professional manner, seek help from management as needed
• Process incoming mail
• Set up shipments by FedEx or US Post mail
• Open and close the office when required
• Purchase screen-printing supplies as needed
• Organize, file and sort customer files, account receivables and accounts payable documents
• Assist in processing A/P & A/R invoices and payments

Compensation: $20 - $22 DOE

Schedule: Monday-Friday 8:30am - 5:00pm

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Apply Now!
📞 Contact us (626) 427-9007

InfoRise Staffing Inc

15705 E Arrow Hwy, Suite 7

Irwindale, CA 91706

Application Schedule: Mon-Fri | 9am-11am & 1pm-3pm