Overview
Respond to this AdDescription
Bella Coola Valley Inn is located in the coastal community of Bella Coola town and fully provides an accommodation service. Now, we are looking for a full-time hotel front desk clerk who is willing to become our valued team member!
Employer: Bremer Canada Enterprises Ltd. (o/a Bella Coola Valley Inn)
Position: Full-time Hotel Front Desk
Vacancies: 1
Working Location: 441 Mackenzie Street, PO Box 949, Bella Coola, BC. V0T 1C0
Wage: $16.75 ~ $18.00 per hour (to be negotiated) and 4% of the gross income for paid vacation per year.
Work Hours: 30~40 hours per week.
Start date of Employment: ASAP
Responsibilities
- Register arriving guests and assign rooms.
- Process group arrivals and departures
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Investigate and resolve complaints and claims.
- Process guests’ departures calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs.
- Handle wake-up calls.
- Provide customer service.
Requirements
- Education: secondary (high) school graduation certificate.
- Will train
- Previous hospitality experience would be advantageous.
- Knowledge of Microsoft Office software, including Microsoft Word, and Excel would be advantageous.
- Ability to follow all sanitation procedures.
- Good communication skills.
- Excellent customer service skills.
How To Apply
By email at infobellacoolainn@gmail.com
Please send your resume through email with “Hotel Front Desk Position” in the subject line. Only selected candidates will be contacted for the interviews.
Thank you for your cooperation.